CarTakeBack Reviews

97% of customers would recommend us!

Customer Reviews

When you choose CarTakeBack to recycle your scrap car, you’ll be joining thousands of happy customers!

Our friendly Customer Service Team are on hand for if you need some help deciding whether to have your scrap car collected or to drop it off, or perhaps you’ve already accepted your quote and have a question about the paperwork, it’s easy to get in touch with us by phone or email.

We’re proud to boast about the fantastic feedback we get from our customers, who are happy to tell us what they think of our service. Customers have the opportunity to provide feedback on the service we provide. Here’s what our customers have to say about us…

Get a quote and join thousands of happy customers

All you need to do is enter your rego and postcode below to get a price for your scrap car!

View all of our happy customer reviews

4.9/5 stars based on service ratings from our customers

Smooth service

It was a smooth trouble-free experience, the call was prompt and the driver was friendly and courteous. Finding your service online made the process of removal very simple, quick and stress-free. Many thanks!

- Ms N Fuamatu - Subaru Legacy - Auckland

Best price

Quick and easy, everything is simple and easy to understand and the price I got the best in Auckland.

- Benjamin Paparoa - Daihatsu Charade

Thank you

Awesome experience, keep up the great work... the lady on the phone and the truck driver are true assets to the team.

- C Dunn - Honda Accord - Auckland

Easy to use

The website was easy to use and gave me more confidence than I have been getting from calling phone numbers and not getting any reply. The text also gives me confidence you are not just taking information without converting that to action.

- Michael Restieaux

Trouble free

Very easy and trouble free process to get the job done.

- Daryl Ives - Honda Accord - Pukekohe

Convenient

Like the convenience of getting a quote and accepting it online.

- Hannah McCoy - Mitsubishi Legnum - Christchurch

Excellent customer service!

Your Customer Service Team have excellent communication skills and were a delight, and the chap who collected my car was so lovely and so helpful.

- Ms T Miles - Subaru Legacy

Quick and reliable service

Thank you for your quick and reliable service on the contact and collection of my vehicle. Would recommend your services 😊

- Angela M

Will use again

Thank you for your quick and easy service of removal of my old car, will use again in future and will recommend to anyone looking to scrap their cars. The driver was really friendly and helpful.

- G Holmes

Very good company

CarTakeBack is a very good company that ensures you will get the best possible outcome for your car and the staff are very helpful... making sure that your queries/questions are answered and any help you need will be met. Thanks again to Hayley for helping me out... I recommend CarTakeBack for your quoting or scrapping needs.

- James - Auckland

Highly recommend

Highly recommend CarTakeBack, the online team responded quickly, helped me with some questions, organised a collector to come get the car and all this done in the space of a few hours! Its not often you get to deal with a company that is helpful, friendly and fair! Can't recommend them enough …and they paid a fair price for my old worn out car!

- Steve B - Holden

Very reliable

All sorted, was fast and thorough. Very reliable thank you for sorting this out.

- Roslyn - Hyundai Sonata

Everything went very well

Everything went very well and at pace. The payment was in my account shortly after my car disappeared on the back of the dismantlers truck. Thanks

- John - Mercedes C-Class

Hassle free

Very pleased to have conducted this with you, it was simple easy and hassle free. Thankyou for a good experience

- Roy - Suzuki Swift

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