Customer Reviews

All customers have the opportunity to provide feedback on the service we provide.  Here's what you have to say about us:

8th Jun 13:53 - Mr Hayden Kirk, Auckland - Honda CivicEasy to use website

28th May 20:14 - Mr Chez Panapa, Auckland - Nissan PulsarEasy, simple process.

19th May 17:19 - Ms Ursula Angela Torremana, Auckland - Nissan Primerasimple and easy to understand requirement/procedure.

17th May 11:39 - Mr Ben Mildren, Christchurch - Subaru ImprezaI enjoyed the ease of \applying for a quote compared to other sites i have visited

16th May 12:35 - Mr Rob Bates, Kaitaia - Mazda FamiliaStraight forward

16th May 11:09 - Lord Mark Simiti, Auckland - Daihatsu YrvQuick and easy

14th May 13:09 - Mr Gordon Merrett, Auckland - Mazda EunosStraight forward

2nd May 20:36 - Tim J, Whangarei, Suzuki ST90K - SuzukiVery friendly and polite driver

29th Apr 01:28 - Mr Joe cloonan, Auckland - Ford LaserEasy online prosess

24th Apr 00:21 - Mr Harvey White, Auckland - Honda CivicEasy and immediate

19th Apr 17:14 - Mr dave cook, Howick - Toyota Townaceeasy quick and straight forward

10th Apr 10:46 - Ms Pauline Perry, Auckland - Ford TelstarStraight forward, easy to use website

5th Apr 20:28 - Ames O, Paihia, Mazda CAPELLA - Mazda CapellaVery professional. Recommended.

31st Mar 18:10 - Ms Shelley Brockelsby, Auckland - Nissan BluebirdEasy to use webpage.

27th Mar 16:09 - Mr Brad Stewart, Auckland - Toyota WindomWas good. Nice and easy

24th Mar 11:30 - Mr John Obren, Kerikeri - Holden VectraVery straight forward and easy to follow

23rd Mar 11:13 - Mr Kris Taipeti, Rotorua - Honda Ascotstraightforward and fast

22nd Mar 06:20 - Mrs Donna Kuljish, Te Kopuru - Ford TelstarQuick and easy

21st Mar 08:49 - Mr Paul Little, Auckland - Mitsubishi Chariotfast and clear

16th Mar 10:44 - Mr Shane Ashman, Whangarei - Nissan Sentrawas easy and fast

If you still have questions, you can find all of the answers in the following categories:

About your quote Having your car collected Dropping your car off Getting paid Help with the paperwork About CarTakeBack

Alternatively, you can search our website below:

Call us on 0800 825 346 during opening hours.

Standard call rates apply. Mobile costs may vary.

Send an email to or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

During opening hours request a call back by entering your telephone number below.

An operator will call you as soon as they become available.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.