About your quote

Everything you need to know about your instant quote.

Will it cost me anything to get a quote?

Will I have time to think about my quote?

How do you work out the value of my car?

What assumptions do you make about my car?

Does my car have to be complete?

Does my car have to be free from damage?

Does my car need to be accessible for it to be collected?

Does my car have to work correctly?

Do I need to provide the keys for my car?

Do I need to provide the registration for my car?

Does my car need to have a valid insurance policy?

If you still have questions, you can find all of the answers in the following categories:

About your quote Having your car collected Dropping your car off Getting paid Help with the paperwork About CarTakeBack

Alternatively, you can search our website below:

Call us on 0800 825 346 during opening hours.

Standard call rates apply. Mobile costs may vary.

Send an email to info@cartakeback.co.nz or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

During opening hours request a call back by entering your telephone number below.

An operator will call you as soon as they become available.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.