Opening Hours

Our usual opening hours are:

Monday 10:30am to 7pm
Tuesday 10:30am to 6:30pm
Wednesday 10:30am to 6:30pm
Thursday 10:30am to 6:30pm
Friday 10:30am to 6:30pm
Saturday Closed
Sunday Closed

On public holidays our opening hours are different.

Our operators do not usually collect cars on public holidays. Our Customer Services department is closed on the following days:

Office Closure
Mon, 27th Jan 2020


Closed

Good Friday
Fri, 10th April 2020


Closed

Easter Monday
Mon, 13th April 2020


Closed

Office Closure
Mon, 8th June 2020


Closed

Christmas Day
Weds, 25th Dec 2020


Closed

Boxing Day
Thurs, 26th Dec 2020


Closed

New Year's Day
Weds, 1st Jan 2021


Closed

If you still have questions, you can find all of the answers in the following categories:

About your quote About your Car Having your car collected Dropping your car off Getting paid Help with the paperwork About CarTakeBack

Alternatively, you can search our website below:

Call Us

0800 825 346 during opening hours.

Standard call rates apply. Mobile costs may vary.

Get a Call Back

During opening hours request a call back by entering your telephone number below.
An operator will call you as soon as they become available.

Send an email to info@CarTakeBack.co.nz or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.