CarTakeBack Customer Service

Our customers love us!

When you choose CarTakeBack to recycle your scrap car, you’ll be joining thousands of happy customers!

We’re proud to boast about the fantastic feedback we get from our customers, who are happy to tell us what they think of our service. This can be seen from the thousands of comments and reviews we receive on our website and social media pages.

Great customer service

Whether you need some help getting a price for your scrap car, want advice on how to have your car collected, or have a question about the payment and paperwork, it's easy to get in touch with our Customer Services Team by phone or email

We're on hand to help you every step of the way when you scrap your car - from finding the best price, right up until the money's in the bank.

Check out our customer reviews

If you still have questions, you can find all of the answers in the following categories:

About your quote About your Car Having your car collected Dropping your car off Getting paid Help with the paperwork About CarTakeBack

Alternatively, you can search our website below:

Call Us

0800 825 346 during opening hours.

Standard call rates apply. Mobile costs may vary.

Get a Call Back

During opening hours request a call back by entering your telephone number below.
An operator will call you as soon as they become available.

Send an email to info@CarTakeBack.co.nz or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.