How We Use Cookies

What is a cookie?

Cookies are very small text files that a website can send to and store on your computer, tablet, smartphone or other internet enabled device to help remember preferences and deliver services.  We use cookies to customise your visits to our website to your individual preferences and help us provide you with the best possible service.  Most major websites use cookies and their use is standard on the Internet.  Most Internet browsers automatically accept cookies but you can change your settings so that you are notified whenever you are sent a cookie.

Why are we telling you about them?

We respect your personal preferences regarding the use of cookies.  We have provided this page to tell you more about the way we use cookies on this website.

Some of the cookies we use are necessary to make this website work and help show us how it is performing.

Other cookies used by this website are only needed when you make use of specific functionality such as online chat. These cookies are provided by the third party delivering that functionality. On this page we will tell you which functions use cookies and the third party who provides them.  We will only use these cookies if you choose to use the specific functionality for which they are required.  If you do not use the functionality, we will not use the cookie.

How we use cookies?

Please find below a list of where we use cookies in our website categorised into four groups.

Strictly necessary

These cookies are needed to make our website work. They allow us to keep your visit to the website secure and separate from any other visitor. These cookies don't gather any personal information about you.


Consent is implied when:

ASP session You use the website
LastCommentID You use the website


These cookies collect information about which pages are viewed on our website. These cookies collect anonymous information about the type of browser used and the time of day the website is used. They do not capture any information that could personally identify you. We use this information to try to improve how our website works to make it as useful as possible for you.


Consent is implied when:

Google Analytics You use the website


These cookies enable us to provide our online chat service and instant online quote. These cookies store unique reference numbers that allow us, and only us, to identify you. They do not store any personal information.


Consent is implied when:

NewQuote You request an instant quote
CollectID You request an instant quote
Google Maps You request an instant quote
Provide Support  You use our online chat service

Don't want to receive cookies?

The website is a useful site that can give you more in depth information about cookies. It contains detailed information about how to stop your browser from accepting cookies as well as how to remove the cookies that may already have been stored. However, please be aware that the CarTakeBack website relies on the use of cookies to perform as intended.

As an alternative to using this website you can also call us on 0800 825 346 to get an instant price for your scrap car.

If you still have questions, you can find all of the answers in the following categories:

About your quote About your Car Having your car collected Dropping your car off Getting paid Help with the paperwork About CarTakeBack

Alternatively, you can search our website below:

Call Us

0800 825 346 during opening hours.

Standard call rates apply. Mobile costs may vary.

Get a Call Back

During opening hours request a call back by entering your telephone number below.
An operator will call you as soon as they become available.

Send an email to or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.